Non-Emergency Calls

When to Use 911 and Local Non-Emergency Numbers

 

911: USE ONLY FOR LIFE-THREATENING EMERGENCIES

  • Use 911 in case of fire, serious car accident, medical emergency or accident, or if you see a crime being committed
  • One call can reach the fire department, rescue service with ambulance, and the police
  • Stay calm; speak slowly and clearly
  • Provide precise information on the type of emergency and location of the crisis or victim to the 911 dispatcher who takes your call
  • Know your own address and phone number so you can give them to the operator
  • DO NOT HANG UP the phone until the 911 dispatcher says to do so!

(305) 365-5555: USE THE POLICE/PUBLIC SAFETY DIRECT NON-EMERGENCY NUMBER TO:

  • Report a crime that is not active
  • Report a traffic incident without injuries
  • Make noise complaints
  • Request animal control services
  • Request non-emergency ambulance transfers
  • Report lost or stolen property or pets


Miami-Dade County Police Non-Emergency Line:
(305) 476-5423

 

 

 

 

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© 2013 Village of Key Biscayne   |   88 West McIntyre Street   |   Key Biscayne, FL   |   33149   |   (305) 365-5511   |   feedback@keybiscayne.fl.gov

 

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